KIDUART school ERP
Messaging and notificationsLive

WhatsApp Business with KIDUART

Parents read WhatsApp. KIDUART connects to the WhatsApp Business Cloud API so notices, fee reminders and attendance alerts go out as approved template messages from the school's own number with a record of what was sent, instead of a teacher forwarding messages from a personal phone at 10pm.

WhatsApp Cloud APIMeta message templatesDelivery webhooks

What you get

  • Notices and reminders on the channel parents check
  • Messages sent from the school's own business number
  • Approved templates, media and quick-reply buttons instead of ad-hoc forwards
  • Class and section targeting, not one giant group
  • Delivery status recorded, so the office can answer 'we were never informed'

The connection, hop by hop

How WhatsApp Business actually works here

No hand-waving about being 'seamlessly integrated'. This is the path a single event takes, end to end.

  1. An event happens

    A student is marked absent, a fee falls due, a notice is published, or the office sends a targeted message.

  2. Template picked and filled

    KIDUART selects the approved template for that event and fills it with the student, amount or date from the record itself.

  3. Sent through the Cloud API

    The message goes out through the WhatsApp Business Cloud API on the school's verified number, to the guardians linked to that student.

  4. Delivery logged

    Meta's status callbacks are written back, so sent, delivered and failed are visible against the communication record.

Keys, data and the bill

Who holds the credentials

Your WhatsApp Business account and verified number. Access tokens are held encrypted against your school configuration.

Where the data sits

KIDUART stores which template went to which guardian and its delivery status. Message content comes from your own records.

Who gets billed

Meta charges conversation rates on your WhatsApp Business account, so you keep control of spend and can see it in your own billing.

Where it lands in the product

The modules this integration writes into

An integration is only useful if it writes into the module your staff already work in. These are the exact modules involved.

Communication

Messaging

Linked workflows in the product

Open Messaging

Communication

Notices

Linked workflows in the product

Open Notices

Parents

Parent Communication

Linked workflows in the product

Open Parent Communication

Setup, step by step

Connecting WhatsApp Business

  1. Register or connect a WhatsApp Business account for the school

  2. Verify the school's sending number with Meta

  3. Get the message templates you need approved

  4. We connect the account to your KIDUART school

  5. Test with a staff number, then enable for parent groups

What you need on your side

  • A WhatsApp Business account and verified sending number
  • Meta-approved message templates for transactional sends
  • Guardian numbers on student records
Scope this on a call

Questions schools ask

WhatsApp Business, answered plainly

Can teachers chat with parents one to one?

The integration is built for school-to-parent notices and alerts, not informal chat. Keeping it template-based is what stops it becoming another unmanaged group.

Does this replace SMS?

It complements it. WhatsApp gets read more; SMS reaches everyone. Most schools use WhatsApp for routine communication and SMS for the parents who need it.

What if a parent has no WhatsApp?

The same event can also send SMS or email, so the guardian is not left out because of the channel they use.

Live demo

See WhatsApp Business in a live demo

We will run the connection on screen with your own scenario your fee book, your parent groups, your school accounts.

  • 30-minute walkthrough

    Booked around your school hours

  • Run on your own data

    Your fee heads, classes and staff roles

  • No card, no lock-in

    Nothing is charged to see the product